Payment : Cash-back, Refund on Failure of Transaction or Cancellation of service
1. If you are eligible for a cash-back,your earned cash-back will be credited to your wallet with 24 hours.
2. If in a transaction performed by You on the Stylework Platform, money has been charged to Your card or bank account and the service/product is not delivered within 24 hours of the completion of the transaction, then You shall inform us by sending an e mail to our customer services e mail address mentioned on the Contact Us page on the Stylework Platform. The mail must include the mobile number, service or product being purchased, transaction number, date and time. Stylework will investigate the incident and, if it is found that money was indeed charged to Your card or bank account without delivery of the recharge, then You will be refunded the money within 21 working days from the date of receipt of Your e mail. All refunds will be credited to Your wallet.
3. If you cancel/return a service/product purchased from the Stylework platform, You will be refunded the money for the same within 7-10 working days.All refunds will be credited to Your wallet.
Cancellation & Reschedule
1. You can cancel/reschedule your booking upto 1 hour after the scheduled time of your booking, after that Your booking will be automatically cancelled e.g. If you have booked a space for 12 pm you can cancel the booking by 1 pm, after 1 pm your booking will be automatically cancelled.
2. If you cancel the booking within the specified period, You will receive 100% refund of the booking price. You will get the refund in Your Stylework Wallet within 24 hours of cancelling the booking.
3. You can reschedule your booking by changing the date and time for the same space, only till your booking has not been cancelled(i.e till 1 hour ahead of your scheduled time)
4. Partial Cancellation of the booking is not allowed.
5. Outlet can cancel You booking at any time due about which you will be intimidated via message, email or notification. In case You do not make a new booking in case of Membership plan your visit will be credited back to the visit balance or if You have paid in advance , a 100% refund will be credited to your wallet.
6. In case of any issues, the interpretation of Stylework will be considered final.
Memberships & Expiry Policy :
1. Multi-locational Memberships has a price per visit that will be charged for each visit, whether redeemable or not(as per space category) or the user redeems it or not . There is no price per visit in Fixed Mmeberships.
2. Memberships purchased will be generally active on and till the expiry date but is terminated after the expiry date. We have a special policy for multi-locational memberships where if credits/visits are pending after the expiry date, then expiry date is shifted ahead with a relative day count to pending visits . There is no extension possible in Fixed Memberships.
FREE TRIAL :
1. Your first booking through Stylework is free trial in which you get the seamless experience to work in a great environment.
2. Stylework provides you with basic amenities like wifi, notepad, pens etc.
3. You are eligible for a free coffee/tea/lime soda & printing/scanning depending on the space you have booked.
By registering on, accessing, browsing, downloading or using the Stylework Platform for any general purpose or for the specific purpose of availing any Stylework Service, You agree to be bound by terms and conditions set forth below as well as by the service-specific terms and conditions applicable to each Stylework Service (hereinafter collectively, the T&Cs). These T&Cs shall also include any additional or modified terms and conditions in relation to any additional or modified service-specific terms and conditions in relation to any Stylework Service or any future service that may be offered by Stylework on the Stylework Platform. By registering on, accessing, browsing, downloading or using (as applicable) the Stylework Platform or availing any Stylework Service or the SSOID, You automatically and immediately agree to all the T&Cs. If at any time You do not accept or agree with any of the T&Cs or do not wish to be bound by the T&Cs, You may not access, browse or use the Stylework Platform and immediately terminate Your availing the Stylework Services. Accepting or agreeing to the T&Cs will constitute a legal contract (hereinafter Agreement) between You, being at least 18 years of age and an individual user of the Stylework Platform or a customer or beneficiary of the Stylework Services, and Stylework. All services are rendered by Stylework through the Stylework Platform under the brand name “Stylework” (or any derivatives or variations thereof). Consequently, all the rights, benefits, liabilities and obligations under the T&Cs shall, as the case may be, accrue to the benefit of, or incurred by, Stylework, regarding Your use of Stylework’s digital services (which includes but may not be limited to work space solutions, purchase of memberships, events etc) or any such other services which may be added on the Stylework Platform and which will henceforth be a Stylework Service, from time to time. The Stylework Services shall be used by You subject to Your adherence with the T&Cs. As long as You accept and comply with these T&Cs, Stylework grants You a personal, non-exclusive, non-transferable, limited, revocable privilege to enter and use the Stylework Platform and/or avail the Stylework Services.
The Stylework Services are not available to persons under the age of 18 or to anyone previously suspended or removed by Stylework from availing the Stylework Services or accessing the Stylework Platform. By accepting the T&Cs or by otherwise using the Stylework Services on the Stylework Platform, You represent that You are at least 18 years of age and have not been previously suspended or removed by Stylework, or disqualified for any other reason, from availing the Stylework Services or using the Stylework Platform. In addition, You represent and warrant that You have the right, authority and capacity to enter into this Agreement and to abide by all the T&Cs as part of this Agreement. Finally, You shall not impersonate any person or entity, or falsely state or otherwise misrepresent Your identity, age or affiliation with any person or entity. Finally, in the event of any violation of the T&Cs, Stylework reserves the right to suspend or permanently prevent You from availing Stylework Services or using the Stylework Platform.
Communication Policy : By accepting the T&Cs, You accept the following :
1. Stylework may send alerts to the mobile phone number provided by You while registering with the Stylework Platform or on any updated mobile number subsequently provided by You on the Stylework Platform, or via e-mail or push notifications. The alerts will be received in case of SMS, only if the mobile phone is in ‘On’ mode to receive the SMS, in case of e-mail, only if the e-mail servers and e-mail ids are functional, and in case of push notifications, if the user has enabled the receipt of such notifications. If the mobile phone is in ‘Off’ mode or if the e-mail servers or ids are not functional or if the push-notifications feature has been turned off, then You may not get the alert at all or get delayed messages.
2. Stylework will make best efforts to provide alerts via SMS/e-mail/push notifications and it shall be deemed that You shall have received the information sent from Stylework as an alert on the mobile phone number or e-mail id provided during the course of, or in relation to, using the Stylework Platform or availing any Stylework Services. Stylework shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. You cannot hold Stylework liable for non-availability of the SMS/email alert/push notifications service in any manner whatsoever.
3. The SMS/e-mail alert/push notification service provided by Stylework is an additional facility provided for Your convenience and that it may be susceptible to error, omission and/or inaccuracy. In the event that You observe any error in the information provided in the alert, Stylework shall be immediately informed about the same by You and Stylework will make best possible efforts to rectify the error as early as possible. You shall not hold Stylework liable for any loss, damages, claim, expense including legal cost that may be incurred/suffered by You on account of the SMS/e-mail alert/push notification facility.
4. The clarity, readability, accuracy and promptness of providing the SMS/e-mail alert/push notification service depend on many factors including the infrastructure and connectivity of the service provider. Stylework shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever.
5. You will indemnify and hold harmless Stylework and the SMS/e-mail service provider including its officials from any damages, claims, demands, proceedings, losses, costs, charges and expenses whatsoever including legal charges and attorney’s fees which Stylework or the SMS/e-mail service provider may at any time incur, sustain, suffer or be subjected to as a consequence of, or arising out of, any of the following: (i) misuse by You or improper or fraudulent information provided by You; (ii) incorrect number or a number that belongs to an unrelated third party provided by You; and/or (iii) the customer receiving any message relating to the reservation number, travel itinerary information, booking confirmation, modification to a ticket, cancellation of ticket, change in bus schedule, delay, and/or rescheduling from Stylework and/or the SMS/e-mail service provider.
6. You will receive information via SMS, e mail and phone call regarding what Stylework perceive to be of Your interest based on Your usage history and browsing history (which information may be shared by One97 with its affiliates). This includes providing information relating to offers, discounts and general information by Stylework. In case You do not want such information, You have to explicitly ask to be excluded.
Use of Stylework Platform :
You understand that except for information, products or services clearly indicated as being supplied by Stylework, we do not operate, control, or endorse any information, products or services on the Internet in anyway. You also understand that Stylework cannot and does not guarantee or warrant that files available for download through the Stylework Platform will be free of viruses, worms or other code that may be damaging. You are responsible for implementing procedures to satisfy Your particular requirements of Internet security and for accuracy of data input and output.
Prohibited Conduct : By accessing or using the Stylework Platform or by availing Stylework Services, You agree not to :
1. violate the T&Cs;
2. impersonate any person or entity, falsely claim or otherwise misrepresent Your affiliation with any person or entity, or access the accounts of others without permission, forge another person’s digital signature, misrepresent the source, identity, or content of information transmitted via the Stylework Services, perform any other similar fraudulent activity or otherwise avail Stylework Services with what we reasonably believe to be potentially fraudulent funds;
3. infringe our or any third party’s intellectual property rights, rights of publicity or privacy;
4. post or transmit any message which is libellous, defamatory or which discloses private or personal matters concerning any person;
5. post or transmit any message, data, image or program which is pornographic, vulgar or offensive in nature; refuse to cooperate in an investigation or provide confirmation of Your identity or any other information provide by You to Stylework;
6. remove, circumvent, disable, damage or otherwise interfere with security-related features of the Stylework Services and the Stylework Platform or features that enforce limitations on the use of the Stylework Services or the Stylework Platform;
7. reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of as regards Stylework Services or Stylework Platform or any part thereof, except and only to the extent this is expressly permissible by applicable law;
8. use the Stylework Services or the Stylework Platform in any manner that could damage, disable, overburden, or impair it, including, without limitation, using the Stylework Services or the Stylework Platform in an automated manner;
9. modify, adapt, translate or create derivative works based upon the Stylework Services and the Stylework Platform or any part thereof, except and only to the extent that that this is permissible by applicable law;
10. intentionally interfere with or damage operation of the Stylework Services or the Stylework Platform or any other user’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code or file with contaminating or destructive features;
11. use any robot, spider, other automatic device, or manual process to monitor or copy the Stylework Platform without prior written permission;
12. interfere or disrupt the Stylework Platform or networks connected to the Stylework Platform;
13. take any action that imposes an unreasonably or disproportionately large load on Stylework’s infrastructure/network;
14. use any device, software or routine to bypass the Stylework Platform’s robot exclusion headers, or interfere or attempt to interfere, with the Stylework Services;
15. forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through the Stylework Platform or to manipulate Your presence on the Stylework Platform;
16. sell the Stylework Services, information, or software associated with or derived from it;
17. use the facilities and capabilities of the Stylework Platform to conduct any activity or solicit the performance of any illegal activity or other activity which infringes the rights of others;
18. provide false, inaccurate or misleading information;
19. use the Stylework Platform to collect or obtain personal information, including without limitation, financial information, about other users of the Stylework Platform, except and only as expressly provided in the T&Cs;
20. avail Stylework Services with what Stylework reasonably believes to be potentially fraudulent funds;
21. use the Stylework Services in a manner that results in or may result in complaints, disputes, reversals, chargebacks, fees, fines, penalties and other liability to Stylework, a third party or You;
22. take any action that may cause Stylework to lose any of the Stylework Services from its service providers or lose any of its recharge partners or business partners, including mobile operators or telecom companies, payment processors or other suppliers;
23. send automated request of any kind to the Stylework Platform without express permission in advance from Stylework.
Termination; Agreement Violations :
You agree that Stylework, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate Your account (or any part thereof) or Your use of the Stylework Services/Stylework Platform and remove and discard on the Stylework Platform all or any part of Your account, Your user profile, or Your recipient profile, at any time. Stylework may also in its sole discretion and at any time discontinue providing access to the Stylework Services, or any part thereof, with or without notice. You agree that any termination of Your access to the Stylework Services/Stylework Platform or any account You may have or portion thereof may be effected without prior notice, and You agree that Stylework will not be liable to You or any third party for any such termination or interruption. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Stylework may have at law or in equity. Upon termination for any reason, You agree to immediately stop using the Stylework Services/Stylework Platform.
Limitation of Liability and Damages :
In no event, Stylework or its contractors, agents, licensors, partners or suppliers will be liable to You for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to: (i) this Agreement; (ii) the Stylework Services, the Stylework Platform or any reference site/app/platform/service; or (iii) Your use or inability to use the Stylework Services, the Stylework Platform (including any and all materials) or any reference sites/app/platform/service, even if Stylework or a Stylework authorized representative has been advised of the possibility of such damages. In no event, Stylework or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers will be liable to You for any damages, liabilities, losses, and causes of action arising out of or relating to: (i) this Agreement; (ii) the Stylework Services, the Stylework Platform or any reference site/app/platform/service; or (iii) Your use or inability to use the Stylework services, the Stylework Platform (including any and all materials) or any reference sites/app/platform/service; or (iv) any other interactions with Stylework, however caused and whether arising in contract, tort including negligence, warranty or otherwise, beyond or in excess of the amount paid by You, if any, for using the portion of the Stylework Service or the Stylework Platform giving rise to the cause of action, or beyond or in excess Rs, 1,000, whichever is less. You acknowledge and agree that Stylework has offered its products and services, set its prices, and entered into this Agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between You and Stylework, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between You and Stylework. Stylework would not be able to provide the services to You on an economically reasonable basis without these limitations. Applicable law may not completely allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions will apply to You subject to applicable law. In such cases, Stylework’s liability will be limited to the fullest extent permitted by applicable law. This paragraph shall survive the termination of this Agreement.
You agree to indemnify, save, and hold Stylework, its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to: (i) Your use or misuse of the Stylework Services or of the Stylework Platform; (ii) any violation by You of this Agreement ; or (iii) any breach of the representations, warranties, and covenants made by You herein. Stylework reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify Stylework, including rights to settle, and You agree to cooperate with Stylework’s defense and settlement of these claims. Stylework will use reasonable efforts to notify You of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.
Ownership; Proprietary Rights :
The Stylework Services and the Stylework Platform are owned and operated by Stylework and/or third party licensors. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Stylework Services and the Stylework Platform provided by Stylework (hereafter Materials) are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. You agree not to remove, obscure, or alter Stylework or any third party’s copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Stylework Services/Stylework Platform. Except as expressly authorized by Stylework, You agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials. Stylework reserves all rights not expressly granted in this Agreement. If You have comments regarding the Stylework Services and/or the Stylework Platform or ideas on how to improve it, please contact customer service. Please note that by doing so, You hereby irrevocably assign to Stylework, and shall assign to Stylework, all rights, title and interests in and to all ideas and suggestions and any and all worldwide intellectual property rights associated therewith. You agree to perform such acts and execute such documents as may be reasonably necessary to perfect the foregoing rights.
Modification of this Agreement :
Stylework reserves the right to change, modify, add, or remove portions of this Agreement (each, a change and collectively, changes) at any time by posting notification on the Stylework Platform or otherwise communicating the notification to You. The changes will become effective, and shall be deemed accepted by You, 24 hours after the initial posting and shall apply immediately on a going-forward basis with respect to Your use of the Stylework Platform, availing the Stylework Services or for payment transactions initiated after the posting date. If You do not agree with any such change, Your sole and exclusive remedy is to terminate Your use of the Stylework Services/Stylework Platform. For certain changes, Stylework may be required under applicable law to give You advance notice, and Stylework will comply with such requirements.Your continued use of the Stylework Platform following the posting of changes will mean that You accept and agree to the changes.
GOVERNING LAW :
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of New Delhi, Delhi.